Login

Don't Buy Software.
Hire Ground Layer.

Ground Layer is the first autonomous coordinator for property teams. It doesn't just manage tickets—it reasons, dispatches, and resolves.

Mission Control
Resolving Leak @ Unit 404...
Vendor Dispatched
Tenant Notified
Built on Intuition

The engine that understands operations.

Ground Layer doesn't just route tickets. It understands the nuances of urgency, availability, and vendor relationships.

Incoming Request● Live
"Kitchen sink leak..."
➜ Priority: High
➜ Trade: Plumbing

Intelligent Intake

Parses unstructured emails and texts. Identifies the issue, assigns priority, and selects the best vendor instantly.

Vendor Delayed+4h
Auto-following up with Mike's Plumbing...

Proactive Chase

Detects silence. If a vendor doesn't confirm or show up, intuition nudges them automatically to keep the job moving.

Contacts Database
Mike (Plumber)
SMS
Sarah (Tenant)
Email
Owners Corp
WhatsApp

Zero-App Friction

No portals to login to. No apps to download. Vendors and tenants just reply to SMS/Email, and we handle the rest.

Orchestration at Every Node.

Ground Layer coordinates every job autonomously. Every job is managed by a Tireless Coordinator.

Sink overflowing in Unit 404
GL
Tenant
Tenant
Plumber
Plumber
PM
PM
Operator
Operator
HVAC unit broken in Unit 1201
GL
Manager
Manager
Security
Security
Owner
Owner
Noise complaint in the building
GL
Tenant
Tenant
Roofing
Roofing
Operator
Operator
Elevator broken in Unit 2205
GL
Operator
Operator
Owner
Owner
Tenant
Tenant
PM
PM
HVAC
HVAC
Investigating water damage in Unit 101
GL
Asset Mgr
Asset Mgr
Elevator
Elevator
Site Lead
Site Lead
Broken Window in Unit 304
GL
Tenant
Tenant
Landscape
Landscape
Operator
Operator

Ground Layer in Action

08:00 AM

Incident Detected

Tenant reports a leak via email. Ground layer understands and responds to the incident.

Tenant ReportFind PlumberNotify Property Manager
09:30 AM

Orchestration & Nudge

Vendor hasn't confirmed. The system automatically follows up to ensure the SLA isn't breached.

SLA BreachAutonomous Nudge
11:15 AM

Friction Resolution

Vendor needs parts. Intuition handles the scheduling conflict with the tenant automatically.

Constraint SolvingMulti-Agent Negotiation
02:45 PM

Closure & Verification

Job complete. Invoice gathered. Tenant happy. Property manager notified only once essential work is done.

Visual ReasoningContract Validation
GL
Mission Control
Tenant
Help! Pipe burst in kitchen!
AI Reasoning
Urgency: High. Category: Plumbing. Sentiment: Panic.
Dispatching Plumbing Protocol.
Sending Mario Plumbing to Unit 402.
GL

Live Operations Feed

Real-time observability into every ticket across your portfolio.

IDTICKETSTATUSTIME

Visual Chain of Custody

Every action, automated or manual, is tracked in a single immutable timeline. You see exactly what the AI did, and when it asked for help.

10:23 AM
S
Tenant
It's making a loud grinding noise again. I can't work with this racket.
10:23 AM
GL
AI Logic
Analyzing intent... Category: HVAC. Urgency: High (Recurring Issue).
10:23 AM
GL
AI System
Dispatched CoolAir Inc (Preferred Vendor) to inspect. Priority Ticket #9921 created.
10:28 AM
M
Vendor
Received. I have a tech in the area. ETA 45 mins.
10:29 AM
GL
AI System
Updated Tenant: Tech arriving ~11:15 AM.
11:45 AM
M
Vendor
Compressor is shot. Need to replace the whole unit. Quote attached.
11:45 AM
⚠️
System AlertPolicy Check
Quote ($650) exceeds auto-approval limit ($500). Operator approval required.
Vendor Quote Approval
11:46 AM
You
PM
Approved. Proceed immediately.
11:46 AM
GL
AI System
Work Order authorized. Funds reserved.
01:30 PM
M
Vendor
Unit replaced and tested. Running smooth.
01:35 PM
GL
AI System
Verified with Tenant. Ticket Closed.
Mission Resolved